Customer satisfaction survey is an important survey that helps to find out the satisfaction level of a customer. These surveys play an important role to drive a company towards profit in business and in good ranking among competitors. Customer Satisfaction Survey consists of questions which are directly related to the satisfaction of a customer with respect to a particular product or service.
“Customer satisfaction survey example sample”:
Q1. Kindly provide us your contact details.
Q2. How will you evaluate your experience with our brand?
- Brilliant
- good
- satisfactory
- average
Q3. Will you recommend our products to your friends and family?
- Yes
- No
- Not sure
Q4. Why do you prefer our product over other competitors?
- Renowned name
- Superior Quality
- Excellent performance
- Cost effective
- If any other, please specify
Q5. How do you rate your experience with our technical customer support staff?
- Outstanding
- Good
- Poor
Q6. Is there any changes which you would like to see in our product which will enhance your satisfaction level?