Customer service surveys are the best way to get the consumer’s feedback and whatever they feel regarding a particular product or service. Based on these feedbacks it is company’s earnest endeavor to improvise and make alterations wherever required.
“Customer Service Survey Sample”:
Q1. Do you find this product useful as per your requirements?
Q2. For how long have you been connected with this product?
- 1-2 years
- 2-4 years
- More than 5 years
Q4. Can you tell us the name of a brand or category of product that you widely use?
Q4. How far an advertisement affects your choice while buying a product?
- Largely to a great extent
- Not at all
- Can’t say
Q5. Do you check the manufacturing details and seal before buying any product?
Q6. Would you like to give some suggestions to improve the quality of our product?