A restaurant customer feedback survey is a kind of a survey which is conducted by a restaurant to know what its customers have to say about it. The survey consists of a questions which is aimed at asking the customers their honest views about the food, ambience and service.
Such a survey is important for restaurants because it helps them fathom the areas where they are lacking and how they can improve to ensure total customer satisfaction. The following is a sample of a restaurant customer feedback survey for your reference.
Sample Restaurant Customer Feedback Survey:
Name of respondent:
Age of respondent:
Email address of respondent:
Phone number of respondent:
Gender of respondent:
Kindly answer all of the given questions in the spaces provided.
Q1. How would you rate the quality and taste of the food served at this restaurant?
- Very good
- Good
- Average
- Bad
Q2. How would you rate the service offered to the guests at the restaurant?
- Very good
- Good
- Average
- Bad
Q3. Do you like the ambience of the restaurant?
- Yes, very much
- Yes
- Not very much
- Not at all
Q4. What would you say about the variety of options of food offered at the restaurant?
- Excellent variety
- Good variety
- Variety needs to be improved
Q5. What would you say about the variety of drinks offered at the restaurant?
- Excellent variety
- Good variety
- Variety needs to be improved
Q6. Would you recommend this restaurant to someone else?
- Yes, ofcourse
- Not sure
- Not at all
Q7. Would you like to visit this restaurant again?
- Yes, ofcourse
- Not sure
- Not at all
Q8. Would you like to give any suggestions to help us serve you better?
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