Sample customer satisfaction survey

Samples customer satisfaction survey is held by every company nowadays to find out the satisfaction level of the customer. This is the best technique to get the feedback of customers which is beneficial to improve the shortcoming of a particular product, brand and service.

“Sample Customer Satisfaction Survey Sample”:

Q1. How do you rate our brand?

  1. Excellent
  2. Good
  3. Average
  4. Poor

Q2. Are you satisfied with our customer service support?

  1. Yes, fully satisfied
  2. Somewhat satisfied
  3. Not much
  4. Not at all

Q3. From which of the following sources have you heard about our brand?

  1. Word- of –mouth
  2. Print media
  3. Electronic media
  4. Friends

Q4. According to you, which of the following attributes need improvement in our product?

  1. Quality
  2. Performance
  3. Presentation
  4. Packaging

Q5. Have you ever attended any customer satisfaction survey with us ever before?

  1. Yes
  2. No
  3. Never

Q6. What do you like the most about our product?

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