Customer satisfaction survey template

Customer satisfaction survey template is a well designed format ready to get the feedback and opinion of customers regarding a product and related brand. Customer satisfaction is a pure customer response which is directly acquired from customers and consumers online or manually.

“Customer Satisfaction Survey Template Sample”:

Q1. Rate your overall experience with our brand?

  1. very good
  2. good
  3. average
  4. not so good

Q2. When you purchased our product, was the package seal of product fresh?

  1. Yes
  2. No
  3. Not very good

Q3. Have you switched to our product recently from some other brand?

  1. Yes( Please mention your earlier brand)
  2. No

Q4. Do you find our product quality and performance is at par with your satisfaction level?

(a) Yes

(b) No

(c) To some extent

Q5. Will you suggest our product to your friends and relatives?

  1. Sure
  2. No
  3. May be

Q6. Is there any change which you would like to see in our product to increase your satisfaction level?

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